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People with dementia may miss out on the benefits of using technology, because they often find it difficult to use. Usability testing is one method to identify barriers and areas for improvement in technology. Unfortunately, usability testing is often not conducted with people with dementia, independent of their caregivers. Difficulty recruiting local participants with dementia who regularly use technology further compounds the problem. Remote methods have been proposed as one approach to recruiting hard-to-reach populations. Currently, it is unclear how to effectively conduct remote summative usability testing with people with dementia. We recruited 15 participants. Five took part in the pilot study and 10 participated in the main study. We identify best practices and make suggestions for remote summative usability tests with people who have mild to moderate dementia, independent of caregivers. We discuss our findings in three sections: (1) logistics for planning remote summative usability testing, (2) approaches for conducting remote summative usability testing, including modifications of research methods, and (3) considerations when evaluating findings from remote summative usability sessions. We also present modified usability testing methods we developed to meet the unique needs of users with mild to moderate dementia, and summarize lessons learned and new directions for research on this topic. 

Impacted by the disruptions due to the pandemic as students, teaching assistants, and faculty, in this paper we employ a reflexive self-study to share our perspectives and experiences of engaging in an HCI course on Inclusive Design. We find that we were able to overcome some of the anticipated challenges of transitioning in-person experiential learning components. However, timing was critical with course meetings being too long for a Zoom setting but too short to fit all desired interactions. The lack of impromptu interactions and the steep learning curve of new technologies for blind students in the class of were also identified as critical obstacles.